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Privacy Policy

At our store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our e-commerce site, make a purchase, or interact with us in any way. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information to provide and improve our services to you. This information may include:

  • Personal Details: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Credit card details and other payment information, which are processed securely.
  • Usage Data: Information about how you use our website, such as pages visited, items viewed, and your IP address.
  • Communications: Any messages or inquiries you send to our customer service team.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, manage payments, and provide updates on your purchases.
  • Customer Service: To respond to your inquiries, provide support, and improve our services.
  • Marketing: To send you promotional offers, newsletters, and updates (you can opt out at any time).
  • Website Improvement: To analyze website usage and improve user experience.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: Your payment information is encrypted and processed securely.
  • Access Control: Only authorized personnel have access to your personal information.
  • Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for:

  • Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
  • Legal Obligations: When we are required to disclose your information to comply with legal obligations or protect our rights.

5. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccuracies in your personal information.
  • Delete Your Information: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Unsubscribe from our marketing communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about site traffic and interactions. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@greatgift.ca.

Thank you for trusting us with your personal information. We are committed to ensuring your privacy and protecting your data.